This Privacy Policy describes how Sawyer Bloom / SJB Coverage ("we," "us," or "our") collects, uses, and protects information you provide when using this website or communicating with us, including via SMS text messaging.
1. Information We Collect
When you submit the contact or quote request form on this website, we may collect:
- Your name
- Email address
- Mobile phone number (optional — only if you provide it)
- Any details you share in your message or inquiry
- Your explicit consent to receive SMS communications, if given
We also collect standard web analytics data (browser type, pages visited, referring URLs) through our hosting platform to improve the website experience. This data is not linked to your personal identity.
2. How We Use Your Information
We use the information you provide to:
- Respond to your insurance inquiry and provide a quote
- Send follow-up communications related to your request
- Send SMS text messages, only if you have opted in
- Comply with applicable legal and regulatory requirements
3. SMS Text Messaging — Consent, Use & Opt-Out
How we collect consent: We collect your mobile phone number and SMS consent through the quote request form on this website (unitrustlife.com/#contact). The SMS opt-in checkbox on that form is optional and unchecked by default. Submitting the form without checking the SMS box does not enroll you in text messaging.
What we send: If you opt in, you may receive text messages from Sawyer Bloom / SJB Coverage regarding your insurance inquiry, quotes, appointment reminders, and policy information. Message frequency varies.
Message and data rates may apply depending on your mobile carrier and plan.
To opt out: Reply STOP to any SMS message at any time to unsubscribe. You will receive a one-time confirmation, then no further messages.
For help: Reply HELP to any message or contact us through the website form.
No sharing: We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes.
4. Data Sharing
We do not sell your personal information. We may share your information with:
- Insurance carriers — to obtain quotes on your behalf, with your knowledge
- Service providers — such as our CRM platform (Close.io), which helps us manage communications. These providers are contractually required to protect your information
- Legal authorities — if required by law or to protect our legal rights
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time by contacting us.
6. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of SMS communications at any time (reply STOP)
To exercise any of these rights, contact us through the website form.
8. Children's Privacy
This website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our SMS messaging practices, please reach out via the contact form on our website.